Dr. Elizabeth A. Owino is the Director of Quality Assurance at the University of Kigali. She has been in higher Education for over 13 years out of which 7 were dedicated as an ISO champion at Moi University, Kenya. Dr. Owino holds a Ph. D in Educational Psychology with a bias in socio-emotional development. She also has a Master of Philosophy Degree in Guidance and Counseling, Medical Geography and a Higher Diploma in Counseling Psychology. She has a number of trainings in quality assurance, management, mediation amongst others. Dr. Owino is an author and has published in a number of refereed journals.